INSERT DATE STRICTLY PRIVATE AND CONFIDENTIAL ADDRESSEE ONLY INSERT NAME INSERT ADDRESS Sent by Email to: (If Applicable) Private & Confidential NAME ADDRESS Dear NAME, Performance Improvement Procedure – Informal Discussion I am writing to confirm the outcome of our one to one meeting held on DATE. I explained to you that the purpose of the meeting was to discuss concerns which have come to my attention regarding your performance. I outlined the key concerns as follows;  Bullet point each concern and how this came to your attention, e.g. complaint, feedback, own observation, datix, errors. We discussed each of the concerns raised and I asked you for your own account. You stated that (insert member of staff’s explanation here). I asked you if there were any other underlying issues/ health concerns which may be impacting on your performance at work. You confirmed that there were no underlying issues or health concerns or you informed me today that (detail nature of concerns, health issues, if health issues, ensure an Occupational Health referral is made and ensure discussions regarding other concerns are documented). I asked you if you required any further support or adjustments at work, you informed that that (detail if any adjustments or support were required eg change of hours/working pattern) Queen Elizabeth Hospital Mindlesohn Way Edgbaston Birmingham B15 2WB 0121 371 2000 Chair: Rt Hon Jacqui Smith Heartlands Hospital Bordesley Green Road Birmingham B9 5SS 0121 424 2000 Good Hope Hospital Rectory Road Sutton Coldfield West Midlands B75 5RR 0121 424 2000 Solihull Hospital Lode Lane Solihull West Midlands B91 2JL 0121 424 2000 Chief Executive: Dr David Rosser Following our discussions, we discussed the support you require (outline the support) to help improve your performance. I explained to you that I expected to see an improvement in your performance and failure to sustain an improvement may result in escalation to the First Formal stage. I appreciate this may be a stressful time for you. You may if you wish contact the Trust’s confidential staff support service on 0121 371 7170. In the meantime, we will undertake regular interim reviews to check your progress. If you have any queries or require any additional support then please do not hesitate to come and speak to me. Yours sincerely NAME TITLE Department Ext: Enc Performance Improvement Procedure cc Personal File First Contact Team Queen Elizabeth Hospital Mindlesohn Way Edgbaston Birmingham B15 2WB 0121 371 2000 Chair: Rt Hon Jacqui Smith Heartlands Hospital Bordesley Green Road Birmingham B9 5SS 0121 424 2000 Good Hope Hospital Rectory Road Sutton Coldfield West Midlands B75 5RR 0121 424 2000 Solihull Hospital Lode Lane Solihull West Midlands B91 2JL 0121 424 2000 Chief Executive: Dr David Rosser

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