FULL CONFERENCE PROGRAMME Important note: All sessions times stated at this programme are Greece time (GMT+3) V3.9 20/5/2021 1 TOURMAN 2021 PROGRAMME PER CONFERENCE DAY FRIDAY 21 MAY 2021 8 SATURDAY 22 MAY 2021 16 SUNDAY 23 MAY 2021 30 SECRETARIAT (ZOOM ROOM OPEN THROUGHOUT THE CONFERENCE): https://zoom.us/j/98884483824?pwd=S0pSa2hEOFpoZkg3UTNLMjJpblc2Zz09 PASS CODE: 562375 HELP DESK (ZOOM ROOM OPEN THROUGHOUT THE CONFERENCE): https://zoom.us/j/91531903521?pwd=akFsNWt0ZkNBcHRSYUxBcXhET0hNQT09 PASS CODE: 592800 TEL: +306987791114 YOUTUBE LIVE STREAMING CHANNEL (FOR ALL PLENARY SESSIONS: OPENING AND CLOSING CEREMONIES, KEYNOTE SPEECHES, EXECUTIVE PANEL DISCUSSION, ROUNDTABLE DISCUSSION, PRESENTATION OF DESTINATIONS): https://www.youtube.com/channel/UCUyl7m4y97VO3rN2QkBFqmg Important note: All sessions times stated at this programme are Greece time (GMT+3) 2 KEYNOTE SPEAKERS Sara Dolnicar, Research Professor in Tourism, ARC Australian Laureate Fellow and Slovenian Ambassador of Science, The University of Queensland, Australia Title of keynote speech: “How COVID-19 is changing peer-to-peer accommodation” Sara Dolnicar is a Professor of Tourism at The University of Queensland. Her current research program develops and experimentally tests measures that trigger pro-environmental behaviour in tourists. She also continues to have an interest in peer-to-peer accommodation, an interest that has been reignited as a consequence of COVID-19. Professor Dolnicar currently serves as the CoEditor in Chief of Annals of Tourism Research. She was awarded the Travel and Tourism Research Association Distinguished Researcher Award in 2017, and named the Slovenian Ambassador of Science in 2016, the highest honour the Republic of Slovenia bestows on expatriate Slovenian researchers in recognition of global excellence, impact, and knowledge transfer. Marina Novelli, Professor of Tourism and International Development at Brighton Business School, University of Brighton, United Kingdom Title of keynote speech: "Niche Tourism and the quest for a better future" Professor Marina Novelli (PhD) is an internationally renowned Tourism and International Development expert and Professor of Tourism and International Development at the University of Brighton (UK). With a background in economics, she has written and advised extensively in the field of international tourism policy, planning, development and management in Africa, Europe and Asia for institutions such as the World Bank, the EU, UNESCO, UNIDO, the UNWTO, the Commonwealth Secretariat, the Millennium Challenge Corporation, National Ministries and Tourism Boards, Regional Development Agencies and NGOs. Prof. Novelli is committed to generating new knowledge on ways in which tourism can play a key role in sustainable development by stimulating local economies, conserving the environment, developing people and changing lives. She is known globally for her contribution to the concept of Niche Tourism, elaboration of the Overtourism concept and empirically grounded studies on sustainable tourism in Africa. Her work has demonstrated to have impact far beyond tourism by contributing to more effective economic growth, improved environments and more inclusive societies. Cathy Hsu, Chair Professor at School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong Title of keynote speech: “Tourism Research in a New Era” Cathy Hsu is a Chair Professor in the School of Hotel and Tourism Management at The Hong Kong Polytechnic University. Her research foci include tourist behaviors and emotions, resident sentiment and stereotypes, and hospitality branding. She is the Editor-in-Chief of Tourism Management, and was the Editor-in-Chief of Journal of Teaching in Travel and Tourism for 16 years. She received the John Wiley & Sons Lifetime Research Achievement Award in 2009 and International Society of Travel and Tourism Educators’ Martin Oppermann Memorial Award for Lifetime Contribution to Tourism Education in 2011. 3 Dimitrios Buhalis, Strategic Management and Marketing expert with specialization in ICT, Smart Environments and Interactive Marketing. Professor, Bournemouth University, United Kingdom Title of keynote speech: “Smart and ambient intelligence tourism in the post covid era” Professor Dimitrios Buhalis is a renown keynote speaker at conferences and workshops around the world. He is often invited to talk about future trends, technological disruption, strategic m